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How Do We Do It?
Call Centre
alldayPA's UK call centres, based in Manchester in the North
West, are entirely run by our own staff; none of our call handling
is outsourced.
We maintain our own building, with a back up facility in a
separate building close by, also owned by alldayPA, for security
and disaster recovery purposes.
Each PA is required to pass secretarial and communication
exams before offered employment and is then trained internally
on our own in-house designed systems - this means you will
experience the same high level of professionalism from each
and every PA.
To ensure we cover your calls 24 hours a day, the call centre operates a
complex shift system and we are always over-staffed to handle any fluctuation
of incoming calls.
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