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Your
alldayPA account [Top
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alldayPA is an online office and personal assistant/secretarial
service and is designed to provide a personal and business tool
for both individuals and businesses including professionals,
students, small and medium-sized enterprises and large companies.
The service is provided by ADP Call Centres Ltd, Po Box 277, Manchester M50 2ZU (Company No: 3908228) and its suppliers
(“we”/”our”/”us”). In order to be able to use any part of alldayPA
you are required to complete alldayPA’s registration process
to obtain an alldayPA Account. You agree to keep your alldayPA
account password secret at all times and to inform us and change
it if you believe that another person has become aware of it.
You are solely responsible for all use or misuse of your username
and password, and any losses or damages arising from such use
or misuse. You confirm that all information supplied by you
to us is current, complete and accurate in all respects and
you agree to notify us immediately of any changes to this information.
If you have (or we believe that you have) provided false information
or have (or we believe that you have) failed to notify us of
any changes then we shall have the right to terminate your alldayPA
Account (see Termination
below).
We shall comply with all applicable Data Protection laws in
the UK. For a description of how we use your personal data,
please see our Privacy
Policy.
Services [Top
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alldayPA offers registered users the following services:
Online
Office
Online Office provides you with secure access to information
that is normally found at your physical workplace. Access to
and use of the Online Office is available free of charge to
registered members after a £20 verification fee or your monthly
subscription is debited from your credit/debit card.
Secretary
When you are a registered member with alldayPA you are also
allocated a personal telephone number which gives you access
to a live secretary at alldayPA 24 hours a day. The secretarial
service includes professional dictation which can be emailed
or faxed.
Call
Answering
As a registered member you will have your calls answered personally
by alldayPA 24 hours a day, 7 days a week, 365 days a year.
Your telephone number is your bespoke communication line and
your call answering details can be amended at any time. You
can use your telephone number as a personal message taking service
or as a call transferring service. All your messages can optionally
be sent to your personal mobile by SMS. You can also divert
any land line or mobile number to your telephone number.
Billing [Top
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We will charge your credit/debit card on a monthly basis (or
earlier if you reach your billing threshold). alldayPA will
email your invoice to your alldayPA online office. After issue
of this invoice your registered credit/debit card will be charged.
If the credit/debit card payment is rejected we will charge
an additional administration fee, plus interest on the sum due,
from the date when such payment was due until the date of actual
payment at a rate per annum of 4% above the base rate from the
Royal Bank of Scotland PLC. Such interest shall accrue from day to day
and shall be compounded annually. Furthermore, in certain circumstances
we may disclose such failure to pay to a debt collection agency
or a credit reference agency. For more information see our Privacy
Policy.
User content and restrictions [Top
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You acknowledge that you are responsible for all information,
data, text, software, music, sound, photographs, graphics, video,
messages and other materials (“User Content”) that you upload,
post, email or otherwise transmit or receive via alldayPA, or
that we produce for you as part of the service. We shall have
the right, in our sole discretion, to remove, block or refuse
to produce any User Content that
- is unlawful, abusive, defamatory, obscene or otherwise objectionable.
In particular you agree not to upload, post, email or otherwise
transmit via alldayPA any material that: is harmful, threatening,
abusive, harassing, tortious, defamatory, vulgar, obscene, libellous,
invasive of another’s privacy, hateful, or racially, ethnically
or otherwise objectionable; or
- infringes any patent, trademark, trade secret, copyright or
other proprietary rights; or
- contains software viruses or any other computer code, files
or programs designed to interrupt, damage, destroy functionality
of any computer software or hardware or telecommunications equipment.
Please note that: currently the Call Answering and Secretarial
services can receive calls from within the UK and the majority
of countries around the world.
Any telephone number allocated by us to you will remain our
property at all times and we may reallocate such number at our
sole discretion.
We reserve the right to temporarily or permanently discontinue
or to restrict your access to parts or all of alldayPA at any
time without notice or liability. alldayPA contains hyperlinks
to web sites operated by other parties. Such hyperlinks are
provided for your reference only. We make no representations
or warranties about those sites or their content nor that the
links work. We reserve the right to restrict the total storage
space occupied by your User Content, the right to restrict the
size of individual documents and images and the right to remove
any emails (including attachments) which are more than 3 months
old.
You agree not to:
- interfere with or disrupt the alldayPA service in any way;
- impersonate any person or entity, including, but not limited
to, an alldayPA official, guide or host, or falsely state or
otherwise misrepresent your affiliation with a person or entity;
- send “junk mail”, “spam”, “chain letters”, “pyramid schemes”,
or any other form of solicitation;
- forge headers or otherwise manipulate identifiers in order
to disguise the origin of any User Content transmitted through
the Service;
- other than in the ordinary course of use of alldayPA, reproduce,
duplicate, copy, sell, resell or exploit for any commercial
purposes, any portion of the alldayPA service, use of the alldayPA
service, or access to the alldayPA service;
- use the alldayPA service for any unlawful activity
Intellectual Property [Top
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“ALLDAYPA” is a trade mark. You may not use this or any other
trade marks on alldayPA without prior written permission of
the owner or licensor. The general contents of alldayPA and
the way that they are presented are protected by copyright and
may not be reproduced, in whole or part, in any form or used
in any other way except in accordance with these terms and conditions.
You may download and/or print off the visible text and graphics
for your personal non-commercial use from the parts of alldayPA
which are generally accessible to all users. You may also download
and/or print off User Content. However, you may not reproduce
any of the other contents from alldayPA including, but not limited
to, the structure, overall style and program code.
Limitation of Liability [Top
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We shall use reasonable skill and care in providing alldayPA
to you. Except as expressly provided in these terms and conditions,
we expressly disclaim, to the extent permitted by law, any further
representations (except misrepresentations made fraudulently),
warranties, conditions or other terms, express or implied, by
statute, collaterally or otherwise, including but not limited
to implied warranties, conditions or other terms of satisfactory
quality, fitness for a particular purpose or reasonable care
and skill. In particular, we shall not be liable to you for
any mistakes made in connection with the Call Answering and
Secretary services. We shall not be liable in contract, tort
(including negligence), statutory duty or collaterally or otherwise
arising out of or in connection with these terms and conditions
or alldayPA for consequential, indirect or special loss or damage
or any economic od (including loss of revenues, profits, contracts,
business or anticipated savings), in each case whether or not
advised of the possibility of such loss or damage and howsoever
incurred.
Our maximum liability in contract, tort (including negligence),
statutory duty or collaterally or otherwise arising out of or
in connection with these terms and conditions and/or alldayPA,
shall, in respect of one or more events or series of events
(whether connected or unconnected) taking place within any twelve
month period be limited to the greater of £50 or the sums paid
by you in such period. Notwithstanding any provision of these
terms and conditions: (i) your statutory rights as a consumer
are not affected; (ii) we will be liable to you without limit
for any death or personal injury caused by our negligence and
to the extent that liability arises be liable to you without
limit for any death or personal injury caused by our negligence
and to the extent that liability arises under Part 1 or section
41 of the Consumer Protection Act 1987 and for liability arising
from statements made fraudulently by us.
Security [Top
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It is very important to us to keep information about you and
User Content confidential and secure and we will use reasonable
endeavours to keep your information and User Content confidential
and secure. However we cannot ensure or warrant the confidentiality
or security of any information or User Content. You also agree
that we have no responsibility or liability for the deletion
or failure to store any messages or other User Content maintained
or transmitted by alldayPA.
Indemnity [Top
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If you use alldayPA for any illegal purpose or for any purpose
other than that expressly permitted by these terms and conditions
or in breach of these terms and conditions you will be liable
to indemnify us in full for any loss, liability or cost which
we incur that arises from or in connection with any such use
or alleged use.
Modifications [Top
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We may change or supplement these terms and conditions from
time to time, including, without limitation, the charges. We
will ensure that any such changes or supplements are made reasonably
apparent to you and we will send an email to your alldayPA email
address at least [14] days in advance. If we do change or supplement
these terms and conditions then you may terminate this Agreement
in accordance with the provisions set out below (see Termination
below). Otherwise, you will be bound by such changes or supplements.
Complaints [Top
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We are dedicated to providing you with a quality service. However
in the unlikely event that you should have a complaint with
regard to alldayPA please send an email to complaints@headoffice.alldaypa.com.
We will use reasonable endeavours to investigate your complaint
and respond to you within 48 hours of receipt of your email.
Cancellation and Termination [Top
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You have the right to cancel your registration for the alldayPA
services within 7 working days of your registration, subject
to you not using the service. Should you wish to do this, please
notify us by emailing us at termination@cancellations.alldaypa.com.
You may terminate this Agreement at any time by giving us not
less than 30 days advance notice in writing. You may also terminate
this agreement by giving us not less than 14 days advance notice
from the date on which we change or supplement these terms and
conditions.
You agree that we, in our sole discretion, may terminate your
alldayPA account immediately (including, without limitation,
your username, password, Online Office) for any reason including,
without limitation, for lack of use or if we believe that you
have violated or acted inconsistently with these terms and conditions.
In particular we reserve the right to terminate your Call Answering
and registration and telephone number if these are not used
for a period of 90 days. On termination, you will be entitled
to a refund of your £20 verification fee if your alldayPA account
has not been used. However, if your alldayPA account has been
used you will not be entitled to any refund regardless of whether
there is a balance unused at the time. Your monthly subscription
is non refundable. We may suspend or terminate your use of alldayPA
until you have made all payments due.
General [Top
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These terms and conditions are governed by English law and any
dispute connected with this site is subject to the exclusive
jurisdiction of the English courts.
To the extent that any provision of these terms and conditions
is determined to be invalid, unlawful or unenforcable then that
provision shall be deemed superseded by a valid, enforceable
provision that most closely matches the intent of the original
provision, and the remainder of these terms and conditions shall
continue in effect.
You acknowledge that you have entered into these terms and conditions
in reliance only on the representations, warranties and promises
specifically contained or incorporated in these terms and conditions
and, save as expressly set out in these terms and conditions,
we shall have no liability in respect of any other representation,
warranty or promise made prior to these terms and conditions
unless it was made fraudulently.
Any rights not expressly granted in these terms and conditions
are reserved.
Privacy Policy [Top
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General
We take your privacy seriously. This privacy policy explains
the steps we take to ensure that information about you is kept
secure and confidential. Please read this privacy policy carefully,
as once you use alldayPA you will be deemed to have read and
accepted this privacy policy.
Collection of Information [Top
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We will only collect personal information about you, given by
you, when you register with us or contact us for information.
You may request a copy of the personal information we have about
you, and may correct it if you wish, by emailing us at privacy@customerservice.alldaypa.com.
Purposes [Top
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We collect information about you so that we can inform you of
product and services which may be of interest to you, to send
you news items and also to help us improve and personalise alldayPA.
Disclosure [Top
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We may disclose information obtained from you to actual and
potential commercial partners of alldayPA (such as advertisers)
but only as part of aggregate statistics, for example, the number
of alldayPA registered users, and the typical nature and location
of their organisations etc.
We will only pass on information about you as an individual
(as opposed to aggregate information) to third parties to enable
us to perform services requested by you or with your prior consent.
If you give your consent, third parties may then occasionally
send communications to you to provide information, offers and
service that may be of interest to you. You may withdraw your
consent at any time by emailing us at privacy@customerservice.alldaypa.com.
In certain circumstances we may need to disclose information
about you if you breach this Privacy Policy and/or our Terms
and Conditions. For example, if you fail to make payments as
they become due, we may disclose this to a debt collection agency
or a credit reference agency. We may also disclose or access
your account if required to do so by law or by any Governmental
body. We may sell your information to a third party as part
of the sale of the whole or part of our business, or if alldayPA
goes insolvent.
Security [Top
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Keeping information about you secure is very important to us.
However, whilst we strive to protect your personal information,
we cannot ensure or warrant the security of any information
which you send to us, or which we store.
Cookies [Top
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We do not use cookies to collect personal information about
you. However, use of Online Office requires that your browser
is set to accept session cookies. A ‘session cookie’ is a memory
resident cookie that is deleted automatically by the browser
when the session is ended (i.e. the browser is shut down). We
use cookies to hold a unique ID number identifying which member
is currently logged on at the PC. If your browser does not accept
cookies, you will continually get error messages and will be
unable to use your Online Office. |
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